|
|
Detroit Tops Airport Satisfaction Study
A new report
shows which North American airports seem to make the experience painless
and which can add to the frustration. The study, conducted by J.D. Power
and Associates, surveyed more than 12,000 people who took a round-trip
flight between January and December 2009. They were asked to grade their
departing and arriving airports on categories like accessibility, the
check-in experience, the security process, the level of comfort in the
terminal, the food choices offered and baggage claim.
Read more...
|
|
|
· The Marriott News Center Debuts On
Marriott.Com
|
|
|
Marriott International invites
you to check out the Marriott News Center - your front door to all global
news and conversation. With this new social and multimedia hub on
Marriott.com, which welcomes 12 million unique visitors a month, theres
just one single place to connect for all Marriott online news, photos,
videos, blogs, Twitter feeds, and more. Plus, weve made it easy for you
to share breaking news with your own friends and followers, and share
your own thoughts and opinions, too.
|
|
|
Read more...
|
|
|
|
· Amtrak Is Launching Wireless Internet
Service
|
|
|
Providing passengers what they've
been seeking, Amtrak is launching wireless Internet service, or Wi-Fi, on
all Acela Express trains and in most major stations along the Northeast
Corridor, effective March 1, 2010. The wireless Internet service is
expected to increase demand for Acela Express service. Amtrak passengers
will be able to use any laptop or any other portable device that is Wi-Fi
enabled. This technological enhancement will allow customers to utilize
the web as they travel on their Amtrak journey.
|
|
|
For additional
benefits passengers enjoy on Acela Express, please click here
|
|
|
|
· U.S. Airline, Union Disputes Could
Disrupt Flights
|
|
|
Air travelers in the USA could
face the same type of labor relations-driven flight disruptions that
crippled air travel in parts of Europe last week. American, Continental,
United, US Airways and Southwest are in prolonged contract talks with
various unions.
|
|
|
Read more...
|
|
|
|
· Continental To Charge Economy
Passengers For More Space
|
|
|
Passengers who fly Continental
Airlines will be given the choice starting March 17 to pay more for seats
with additional legroom. The price of the extra space, which could be as
much as 31 inches on larger planes, will vary depending on length of
flight, date and time of flight and other factors, according to Julie
King, a representative for Continental
|
|
|
Read more...
|
|
|
|
· Forcing Airlines To Play Nice With
Fliers
|
|
|
New government rules go into
effect next month that will heavily penalize airlines for leaving
passengers stranded aboard grounded planes for more than three hours,
require airlines to respond "substantively" to customer
complaints within 60 days, and force airlines to publish data about
delayed flights and face fines for habitually late flights.
|
|
|
Read more...
|
|
|
|
· Southwest Checks Out Laguardia And
National
|
|
|
Southwest is eyeing slots at New
York LaGuardia and Washington Reagan National airports. Two Southwest
executives recently questioned the mechanics of slot sales that would be
required as a condition to the Transportation Department's approval of a
proposed deal between Delta and US Airways, according to a report filed
with the department.
|
|
|
Read more...
|
|
|
|
· DHS Unveils List Of Airports For
Full-Body Scanners
|
|
|
Department of Homeland Security
Secretary Janet Napolitano on Friday revealed the list of 11 U.S.
airports that will be the first to receive full-body scanners purchased
under the American Recovery and Reinvestment Act. The Transportation
Security Administration will install 450 of the machines this year,
boosting nationwide deployment by more than 10 times.
|
|
|
Read more...
|
|
|
|
· Napolitano: No Imminent Change In
Airport Shoe Removal
|
|
|
Don't expect to keep your shoes
on at the airport any time soon. That was the message from Department of
Homeland Security Secretary Janet Napolitano during a teleconference on
aviation security. She said current technology does not allow for
adequate screening of passengers in shoes, though that could change
eventually. Napolitano also defended the use of full- body scanners and
random hand swabs at airports.
|
|
|
Read more...
|
|
|
|
· Looking to take a vacation?
|
|
|
|
|
|
|
